Why Are Email Addresses Not Shown in the Report?
To see the email addresses of the recipients who opened the email and clicked links in the email, you must merge the field that stores the email addresses in your email program into the open tracking code and into each tracking link.
When you create a campaign, you see the “Email merge field” field. Here you have to enter the field name that stores the email addresses in your email program in the correct format supported by your email program.
G-Lock Analytics will automatically merge the email field into your tracking links. And if the recipient opens your email and clicks on the link, their opens and clicks will be registered by G-Lock Analytics.
If your email program doesn’t have the Merge option, you can try our EasyMail7 which is fully integrated with G-Lock Analytics.
Tags: Email tracking basics