Are Email Tracking Statistics Accurate? Possible Issues In Gmail
Many email clients and web mail services don’t display images by default. If you have a Gmail account, sometimes you probably see this message when you open the email:
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I Don’t Know How to Upload the Redirect Script to My Site
If you don’t know how to upload the redirect script to your web site, send us an email at support@glocksoft.com and include:
Can I Merge a Custom Field into the Tracking Link?
Yes, in addition to the Email field you can merge a custom field into the tracking link.
The custom field will not be passed to G-Lock Analytics. It will be passed to the browser only and will be used to identify the recipient on the server to access certain content.
How Do I Track Email Prints and Forwards?
No specific code to track email prints and forwards is required. The code you use to track email opens already includes the code for tracking prints and forwards.
How Do the Plans Work? What Does the “Subscriber” Mean?
G-Lock Analytics plans are limited by the number of subscribers in your list. A “subscriber” means a unique email address.
What are Tags Used for?
Tags help sort the campaigns out. If you enter a tag for your campaign, the tag is added before the campaign name in your account.
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